LimeChat's features for Shopify stores (rating 3/5) It comes with eCommerce-specific features like 2-way order shipment notifications, feedback campaigns & automated cart recovery campaigns. LimeChat aims to serve Shopify stores & D2C brands to achieve higher ROI with their conversational commerce efforts. You will need to contact their support team to make any changes to your automation flows and chatbot. You’ll not be able to use the dashboard until their team sets up everything for you. Onboarding can take several weeks because all plans & the setup are customized to your business objectives. Onboarding & setup time on LimeChat (rating 2/5) ![]() LimeChat pricing also includes their team's installation time and effort to customize and implement the solution to suit your business goals.Ĭompetitors like BiteSpeed & WATI offer easy & faster onboarding based on pre-made affordable plans making LimeChat a bit overpriced. LimeChat targets medium to large e-commerce brands and thus offers customized prices for everyone based on the modules of the solution they use. LimeChat hasn't mentioned the pricing on the website. LimeChat pricing: customised plans for all (rating 4/5) Native integrations for third-party tools including CRMs, and Google Sheets are missing. It lacks pre-approved WhatsApp message templates to get started. That means other E-commerce businesses on WooCommerce, Magento may not be able to utilize the platform for customer support & conversational commerce.Į-commerce-specific features including converting Cash On Delivery to prepaid, and user segmentation for marketing campaigns are yet to be available on the platform. LimeChat is more geared towards live chat, chatbots & customer support across channels for Shopify stores. LimeChat is an omnichannel ecommerce communication platform that enables stores to communicate with customers on channels including channels such as WhatsApp, Facebook Messenger, and Instagram. Read: Our Review Of WATI for E-Commerce What is LimeChat? In this LimeChat review, we’re going to decide if this is the right conversational commerce & marketing platform for your E-commerce business. What features will you get? Will you be able to build a chat automation flow that would serve your customers 24*7? However, picking the platform best suited to your needs isn’t that easy. There are some good ones including BiteSpeed, LimeChat, and Zoko to choose from. The right conversational commerce platform will undoubtedly give your E-commerce business the best ROI & increased LTV. The adoption of WhatsApp marketing in the conversational commerce space has reshaped the ways of communication for E-commerce brands that are continuously trying to provide the best services to their customers. Their long-term agenda is to build a complete tech stack that is required to usher in the revolution in conversational commerce (c-commerce), which they believe can serve as a rival to e-commerce.As Facebook & Instagram ads are getting more expensive, E-commerce businesses are moving towards conversational commerce because of high ROI value. They wish to bring the most compelling buying experience on chat. The chatbot offers conversational experiences to customers on platforms like Facebook Messenger and WhatsApp. Founded in 2020, by AI experts from IIT Delhi, MIT, and CMU, LimeChat is a part of the pandemic-induced surge of e-commerce start-ups in India. ![]() The start-up is currently working with more than 25 D2C brands across the beauty, fashion, cosmetics, health, and wellness domains. LimeChat had raised a pre-seed round from Titan Capital early last year. The AI-based platform plans to use the raised finances to strengthen its own team while scaling up its go-to-market operations. A cohort of angel investors, including Kalyan Krishnamurthy, CEO Flipkart, and Ramakant Sharma, Dilip Khandelwal, Sujeet Kumar, were among the many who participated in this round of financing. Pi Ventures, Stellaris Invest $750,000 In LimeChatĪI-based, chatbot start-up LimeChat has raised $750,000 in a seed funding round led by Stellaris Venture Partners, and Pi Ventures.
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